Meetings and routines
The Tier 1 Meeting Agenda That Fits in 10 Minutes
A minute-by-minute tier 1 meeting agenda for a production cell: the order, the time budget, who talks, who stays quiet, and what to cut when it runs long.
Tier 1 meetings
Run your tier 1 meeting off the board, not a whiteboard
Safety, yesterday's reds, today's plan, open problems. The cell board carries the huddle. The department and Facility boards carry the plant meeting.
Free forever: 1 department, 2 cells, 1 user · No card
Why tier 1 meetings run long
Half the meeting is reading numbers.
Someone copies yesterday's count from a clipboard to the whiteboard. Five minutes go before anyone talks about a red box.
Problems get mentioned, not owned.
Everyone nods. Nobody writes down a name or a date. It's back on Thursday.
The plant meeting starts over.
Ten minutes later, every supervisor repeats what they just said at the cell.
The tier 1 agenda, one screen per part
Same order as the ten-minute agenda. Run it on the cell board, or on its Wall view on a TV.
Safety first
Safety is an incident count. Zero is green. Any incident is red, and there is no yellow. To log a concern on Desktop, click today on the month grid, then '+ Log issue' on the Safety card.
Yesterday's reds
Press ◀ once for yesterday. Each card shows the day against target, with the gap: −6 pt or +$1,240. The month grid shows if a red is a one-off or the third day running. Talk about the reds. Skip the greens.
Today's plan
Press ▶ to come back to today. The Hour × Hour panel shows each hour's plan from the cell's saved schedule. Ask what will make today red. During the shift, operators enter each hour's actual. Cumulative Δ keeps the running gap.
Open problems and owners
The cell's Open Issues list shows each problem's level, age and repeat count. An issue itself has no owner. Save its 3C with a due date and the countermeasure goes on the Actions page with a name on it. A late one reads '2d overdue' in red. Read the status. Don't re-explain the problem.
Which screen carries each part
| At the cell | At the plant meeting | |
|---|---|---|
| Safety | Safety card on the cell board or wall | S tile on each cell card on the Facility Board |
| Yesterday's reds | ◀ on the cell board or wall | ◀ on each department board |
| Today's plan | Hour × Hour: plan, actual and Cumulative Δ | HxH spark per cell on the department board: each hour's actual against plan. It shows once a cell in the department has an SQDC entry that day. |
| Open problems | The cell's Open Issues list | Open Issues, At 3C and At A3 on the Facility Board |
| Owners and dates | Actions page, filtered to the cell | Actions page: Past Due and Due This Week |
The Facility Board always shows today. For yesterday, step back on each department board.
How a problem goes up a level
Nothing to carry up by hand
Every open issue on a cell also shows on its department board and in the Facility Board counts. Nobody rewrites it for the plant meeting.
Issue to 3C
A supervisor or manager clicks 'Escalate to 3C →' and fills in concern, cause, countermeasure and due date. Saved with a due date, the countermeasure lands on the Actions list.
3C to A3
If the 3C isn't enough, 'Escalate to A3 →' starts a draft A3. The 3C's cause is already on the fishbone and its countermeasure is listed. Escalate before you mark the 3C complete. Complete closes the issue and hides the button.
Three numbers for the plant meeting
Open Issues, At 3C and At A3 sit across the top of the Facility Board. Click one for the list: cell, age, and ×N on repeats. Click a cell card to open its board.
What ShopBoard doesn't do for the meeting
- No meeting mode: no agenda, timer, attendance or minutes. You run the clock.
- Safety counts incidents only. There's no near-miss count. Log a near miss as a Safety issue.
- Desktop boards don't refresh on their own. Wall view reloads every 60 seconds, but the cell wall skips hour-by-hour typed on another device.
- A wall left on overnight stays on yesterday. Tap ▶ or reload before the huddle.
- The boards don't show who owns an issue or when it's due. That's on the Actions page, and an operator login sees only its own actions there.
- There's no 'send to tier 2' button. A plant-wide problem still gets logged against one cell.
- No 'changed since yesterday' view. Open Issues shows what's open now, even on a past date.
- The Facility Board has no Wall view and no day-back button. To log or escalate an issue, switch the TV to Desktop.
- No email, text or push alerts when an issue is logged or an action goes late.
- Free is 1 department, 2 cells and 1 user. A plant meeting across departments needs Starter or above.
Questions
How does a cell's problem reach the plant meeting?
Nobody has to move it. Every open issue already shows on its department board and the Facility Board. 'Escalate' means Issue to 3C to A3, and only supervisors and managers get that button.
Where do owners and due dates show?
On the Actions page. A 3C saved with a due date puts its countermeasure there, assigned to whoever saved it. You can reassign it. A3 tasks land there with the owner and date set on each task. It's a one-time copy, so later edits to the 3C or task don't follow.
Can we run the huddle off a TV at the cell?
Yes. Switch the cell board to Wall. Anyone at the screen can tap an hour that has started and enter the actual. To log an issue, switch back to Desktop. The TV has to stay signed in. On Free, that's your one user.
Read more
- Problem solving
What Is a 3C Form? A Plain-English Guide for Shop Floors
3C stands for Concern, Cause, Countermeasure. Here's how the format actually works on a shop floor, and why most plants stop using it after a few weeks.
- Meetings and routines
5 Signs Your Daily Management Board Has Become Theater
A board that gets updated but doesn't change anything isn't daily management, it's decoration. Here are five signs the habit has become theater.
Run tomorrow's huddle off the board
Start free on one department and two cells. Or click through the live demo on sample data first.