Terms of Service
Effective date: October 3, 2026
These terms are the agreement between you and Shopboard LLC ("ShopBoard", "we", "us") for using www.shopboard.live and app.shopboard.live (together, "ShopBoard"). By creating an account or using the service you agree to them. If you are using ShopBoard on behalf of a company, you are agreeing for that company too.
What ShopBoard is
ShopBoard is a daily management board for manufacturing shop floors: SQDC status boards, hour-by-hour production tracking, scrap logging, and 3C and A3 problem solving, delivered as a web application. We may add, change, or remove features over time.
Free tier and paid plans
Free tier. You can run one department with up to two cells and one user at no charge, for as long as you like. No credit card is required. We may adjust the limits of the free tier with notice.
Paid plans. Larger plans are billed monthly or annually, in advance, through Stripe. Prices are listed on the pricing page. You can upgrade, downgrade, or cancel from the billing page at any time; cancellation takes effect at the end of the current billing period. If a payment fails we will let you know and may downgrade the account to the free tier after a grace period.
Refunds. If ShopBoard is not working for you, email hello@shopboard.live within 30 days of your first payment on a paid plan and we will refund that payment in full. After that, we do not refund partial periods unless the law requires it.
Taxes. Prices exclude sales tax or VAT, which will be added where applicable.
Your account
You are responsible for keeping your login secure and for what happens under your account. Let us know right away at hello@shopboard.live if you think it has been compromised. You must be at least 16 to use ShopBoard.
Acceptable use
Use ShopBoard for running your operation. Do not:
- try to access other customers' data or probe the service for vulnerabilities,
- use it to store content that is illegal or that you do not have the right to store,
- resell or white-label the service without our written agreement,
- use automated tools to overload it.
We may suspend accounts that break these rules.
Your data is yours
Everything you enter into ShopBoard belongs to you. We only use it to provide the service to you (including the AI coach feature, when you use it), to keep the service secure, and as described in our Privacy Policy. You can get an export of your data at any time by emailing us, and we will delete it when you ask us to close your account.
You give us permission to store, back up, and display your data as needed to run the service.
Availability
We work hard to keep ShopBoard up, and we plan maintenance for off-hours where we can. The free and Starter plans are provided without a service level agreement. If a higher plan includes an uptime commitment, it will be stated on the pricing page or in your order.
Termination
You can close your account at any time. We can close accounts that break these terms, and we can discontinue the service with at least 60 days' notice, during which you can export your data.
Disclaimer and limitation of liability
ShopBoard is provided "as is". We do not promise it will be error-free or suit every purpose. To the fullest extent the law allows, we are not liable for indirect, incidental, or consequential losses (including lost production, lost profits, or lost data), and our total liability for any claim is limited to the amount you paid us in the 12 months before the claim arose. Some jurisdictions do not allow these limits, in which case they apply only as far as permitted.
Governing law
These terms are governed by the laws of the State of Wisconsin, United States, without regard to conflict-of-law rules. Any dispute will be handled in the state or federal courts located in Wisconsin.
Changes
We may update these terms. If a change is material we will email account holders at least 14 days before it takes effect. Continuing to use ShopBoard after that means you accept the new terms.
Contact
Questions about these terms: hello@shopboard.live