What a Quality Escape Actually Costs (And Why Most Shops Underestimate It)
A quality escape is more than the cost of the bad part. Here's what actually gets added up when a defect reaches a customer, and why most shops only count half of it.
Log each scrapped part from the cell board. Pick the part from your list and its cost fills in. The day's scrap dollars land on the cell's Cost card. The Pareto ranks parts and reasons by dollars.
Free forever: 1 department, 2 cells, 1 user · No card
Scrap tags go in a drawer. By the time someone adds them up, the same part has run bad for weeks.
Nobody can rank forty versions of "bad part". So nobody can say if it's tooling or material.
The Cost box on the board is blank or a guess. The cell talks about parts, not money. Nobody knows which problem to chase first.
Tap + Scrap on the cell board or its wall screen. The form opens with that cell and the board's date filled in. Anyone on the team can log an event, operators included. The Scrap page has its own + Log Event button.
Type a part number or description and the form searches your part list. Pick one and the description and unit cost fill in. Total cost works itself out. Write what went wrong in your own words. Then pick one of seven reason categories and a disposition.
Each time scrap is logged or deleted, ShopBoard adds up that cell's scrap dollars for the day and puts the total on its Cost card. With no dollar target, $0 is green. Any scrap up to $500 is yellow. Over $500 is red.
The Log tab lists each event, 50 to a page. Filter by date and by cell or department. Narrow it by disposition, part number or reason. The cards up top total units, dollars and rework cost for whatever you filtered.
The Analysis tab ranks scrap dollars by reason category and by part number (top 10). Each chart has a cumulative % line. Click a reason in the table and the part Pareto shows only that reason. A trend chart shows dollars and units over time.
Click A3 → on a log row or a Pareto part. The problem statement and scrap numbers fill in. Create it and ShopBoard logs a Cost issue at A3 level. The draft A3 opens with those numbers in its Background. Supervisors and managers can start one.
| What goes in | |
|---|---|
| Date | The day it happened |
| Shift | 1, 2 or 3 |
| Cell | Required |
| Part number | Required. Searches your part list. |
| Part description | Fills in from the part list, or type it |
| Operation | Free text, like Turn OD |
| Scrap reason | Free text: what went wrong |
| Reason category | Optional: Operator, Machine, Tooling, Material, Method, Measurement or Incoming |
| Qty scrapped | Required, more than zero |
| Unit cost | Required. Fills in from the part's standard cost. |
| Disposition | Scrapped, Rework, Return to Supplier, Use As-Is or Pending |
| Includes rework | Rework hours × labor rate ($50/hr until a manager changes it) |
New events start on Pending until a manager picks a different default disposition.
No. Type any part number and a unit cost. After you save, ShopBoard offers to add a new part to the catalog at that cost. A supervisor or manager has to say yes. A manager can also add parts in Settings, one at a time or by CSV.
Anyone on the team can log one, operators included. Only supervisors and managers can edit or delete an event, or start an A3 from it.
No. Scrap feeds the Cost card only, in dollars. Quality is a percentage your team enters by hand or imports from a CSV.
Yes. Scrap tracking and the Pareto come with every plan. Free covers 1 department, 2 cells and 1 user.
A quality escape is more than the cost of the bad part. Here's what actually gets added up when a defect reaches a customer, and why most shops only count half of it.
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A minute-by-minute tier 1 meeting agenda for a production cell: the order, the time budget, who talks, who stays quiet, and what to cut when it runs long.
Start free with 1 department, 2 cells and 1 user. Scrap tracking and the Pareto are included. No card.